I'm a digital transformation and innovation consultant for Salesforce.com I was born in Paris, grew up in New York City, then lived in New Jersey, California, and Switzerland. I've been an engineer, entrepreneur, sales enabler, technical evangelist, community manager, product marketer, and digital strategist. Yes, all in the same lifetime. I helped technology companies leverage social for marketing and PR purposes. Then developed Swiss luxury watch brands' online communities and digital presence strategies. I built and led digital customer experience for Autodesk's Global Customer Service and Support organisation. Then ran product marketing at Sprinklr - the world's leading social experience management platform. At Lithium, I helped many of the world's largest, most fascinating brands stay profitable, competitive, and relevant in this new complex digital era. These days, I focus on the high-tech and luxury industries where I put my extensive international experience in marketing, digital strategy, and customer experience to work for brands I love.